Report a problem or ask a question

Tell us what it is about and how much it affects you, and the request goes straight to support. You can also write to support@businessgateway.se. For integration questions, the developer documentation may already have the answer.

What is it about?

Sending documentsAn outbound invoice or order failed, was rejected or is stuckReceiving documentsA document a trading partner sent has not arrivedValidation errorsA document fails Peppol BIS or Schematron validationParticipant registrationPeppol ID, SMP registration, document types, moving from another Access PointAPI and integrationAPI keys, webhooks, SFTP, error responsesConsole and accessLogin, users, passkeys, permissionsSecuritySuspected unauthorised access, a leaked API key, or a vulnerability to reportBilling and agreementInvoices from us, pricing, contractSomething elseAnything that does not fit above

How much does it affect you?

Production is stopped — documents cannot be sent or receivedSomething is wrong, but documents still flowA question, no current impact

Your request

Your name

Company

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Subject

Description

Secure Peppol infrastructure for platforms.
Reliable connections for business-critical flows.

Data stored in Europe. Connected globally.

Explore

Why Business Gateway What is Peppol?For platforms Pricing White-label How it works Developer documentation Log in to the console Support

Get in touch

Nordic Business Gateway AB

Org. no. 559604-0476

info@businessgateway.se